- Roles & Responsibilities (RACI Matrix)
- Communication Plans
- Risk Management Basics
- Virtual Collaboration Tools
- Conflict Resolution
- Time Management
- Agile Stand-Up Meetings
Clarifies who does what in a project to avoid confusion:
Example: School Fundraiser
R: Students setting up booths
A: Project manager
C: Teacher advising on logistics
I: Principal receiving updates
Defines how, when, and with whom project updates are shared to ensure stakeholders stay informed without unnecessary meetings.
Example Communication Plan:
Key considerations:
Risk = Probability × Impact
Example: IT Project
Risk: Software bugs delaying launch
Impact: High
Probability: Medium
Mitigation: Test prototypes early
Best Practices:
Example: Two team members disagree on design approach
Solution: Facilitate discussion to find common ground based on project requirements
Urgent | Not Urgent | |
---|---|---|
Important | Do now | Schedule |
Not Important | Delegate | Drop |
Application:
Urgent & Important: Fix critical bug before launch
Not Urgent but Important: Plan next phase of project
Urgent but Not Important: Answer non-critical emails (delegate)
Neither: Social media browsing (drop)
15-minute daily check-ins where each team member answers:
Best Practices:
Homework: Submit a risk assessment worksheet for a hypothetical project